Since 1923, Torian, Hofmann, Dillow & Flittner Insurance has served the Evansville area with personal care and attention by a fully licensed staff that is prepared to answer the insurance questions that concern you. As a locally owned Independent Insurance Agency, we have many companies and plans available to us. This allows us to search the marketplace for the protection you need at a price you can afford.

Mission Statement

The mission of Torian, Hofmann, Dillow & Flittner Insurance is to deliver consistently superior value by providing excellent insurance products and services for our customers, a challenging and rewarding work environment for our employees, and by being a positive influence for our community. In everything we do, we must maintain the highest standards of responsiveness and ethics with our customers, employees, and affiliate companies

Trusted Choice Pledge of Performance

Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.

As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:

• Work with you to identify the insurance and financial services that are right for you, your family or your business, and use our access to multiple companies to deliver those products.


• Guide you through the claims process for a prompt and fair resolution of your claim.


• Help solve problems related to your coverage or account.


• Explain the coverages and options available to you through our agency, at your request.


• Return your phone calls and e-mails promptly and respond to your requests in a timely manner.


• Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.


• Use our experience and multiple company relationships to customize your coverage as needed.


• Commit our staff to continuing education so they may be more knowledgeable in serving you.


• Treat you with respect and courtesy.


• Conduct our business in an ethical manner.

We pledge this to you, our clients, and ask that you let us know if we fail to meet our commitment, so we may take corrective action.